Call center consolidation to bring jobs to Wichita

telephone survey

WICHITA, Kan. (AP) — A consolidation of call centers for Cox Communications is expected to bring about 300 more jobs to the company’s plant in Wichita.

The Atlanta-based phone, cable and Internet provider says it plans to close several call centers across the country and consolidate their operations.

Cox spokeswoman Christine Martin said Thursday the call center in Wichita will become one of the new Centers of Excellence after the consolidation. The centers will have a specialty, such as customer service.

About 300 new account service and technical support jobs will be added in Wichita starting next month.

The Wichita Eagle reports (http://bit.ly/1mKdLAN ) Cox currently employs 1,000 people in Kansas, most of them in Wichita.

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Information from: The Wichita (Kan.) Eagle, http://www.kansas.com

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