TOPEKA (KSNT) – A spokeswoman for a state agency says significant progress is being made regarding the number of Kansans waiting on applications for Medicaid benefits.
A KanCare spokeswoman says the number of cases has dwindled from more than 18-thousand cases at the first of February to around 53-hundred cases in a two-week period in April. Until the delays are resolved the department of health and environment has agreed to issue advance payments to qualified, long-term care providers that submit advance payment requests for applicants who are waiting on eligibility determination.
The assistant secretary for the Kansas Department of Health and Environment, Aaron Dunkel, says progress is being made. “At one point we were running about a 40 minute wait time at a call center, now we’re back down to below 15, I think. I think last week was 11 minutes and 8 seconds if I remember right, so we’re seeing really good movement in all those fronts and by the time we get to mid-summer we should be back to where we used to be.”
Applicants should know within 15 days of their probability of becoming eligible for payment.
You can read the full text of the letter sent to nursing homes here: